Frequently Asked Questions
This page mainly answers general questions about Kestrel and the UIC, and a few more technical questions.
1
Do you have any examples of where Kestrel is in use?
2
Wouldn't we be better off developing something in-house?
3
Wouldn't we be better off using a larger supplier?
4
How do you charge for Kestrel?
5
How many users are allowed and what's the cost?
6
How do you develop and implement Kestrel?
7
Do you add new functionality to Kestrel?
8
Do you really not charge for variations? Are there any exceptions?
9
What are your typical SLAs?
10
Do we have access to the data in Kestrel?
11
Can Operational Performance be improved without Kestrel?
12
Do organisations ever stop using Kestrel?
13
Will you do whatever we want?
Still have questions?
We're happy to answer any other questions you may have about Kestrel.
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